Solutions for Massachusetts
Massachusetts Digital Accessibility + ADA Title II Compliance
Massachusetts sets a high bar — the Enterprise Digital Accessibility Policy requires WCAG 2.1 AA for all digital assets, and PDFs must meet the PDF/UA standard (ISO 14289). Agencies that fall short risk losing capital funding. With the federal ADA Title II deadline on top, CASO Comply remediates your documents at scale so you meet both the Commonwealth's and federal requirements fast.
What Massachusetts Already Requires
The Commonwealth goes further than most states — PDF/UA compliance, a Chief IT Accessibility Officer, and capital funding tied to accessibility. CASO Comply handles the document remediation at scale.
Enterprise Digital Accessibility Policy
The Commonwealth's enterprise policy establishes WCAG 2.1 Level A and AA as the minimum technical standard for all digital assets — web apps, mobile apps, multimedia, electronic documents, and AI integrations. PDF documents must also meet ISO 14289-1:2014 (PDF/UA).
MGL Chapter 7D — EOTSS Authority
Massachusetts General Laws Chapter 7D requires all executive department agencies to adhere to policies set by the Executive Office of Technology Services and Security (EOTSS), including digital accessibility standards.
Chief IT Accessibility Officer
Massachusetts created a dedicated Chief IT Accessibility Officer role in July 2023 to improve accessibility of state services. This role drives policy enforcement and provides guidance to agencies across the Commonwealth.
Capital Funding Enforcement
Agencies that violate the Enterprise Digital Accessibility Policy may be ineligible for capital funding, and domain name requests for non-compliant digital assets will be denied — giving the policy real consequences.
The Federal Clock Massachusetts Is Following
The DOJ's ADA Title II web rule says “web content” includes documents posted on the site — which is why public-facing PDFs that are still in use are in scope.
23 Days Remaining
April 24, 2026
State and local governments serving populations of 50,000 or more
This deadline is approaching. Act now to ensure compliance.
390 Days Remaining
April 26, 2027
State and local governments serving populations of under 50,000
This deadline is approaching. Act now to ensure compliance.
Why Massachusetts Entities Choose CASO Comply
Meet the PDF/UA Requirement
Massachusetts is one of the few states that explicitly requires PDF documents to meet ISO 14289-1:2014 (PDF/UA) — not just WCAG. CASO Comply remediates to both standards simultaneously, so your documents pass the Commonwealth's higher bar for PDF compliance.
Protect Your Capital Funding
The Enterprise Digital Accessibility Policy ties compliance to capital funding eligibility. Agencies with inaccessible digital assets risk losing funding and having domain requests denied. CASO Comply clears your document backlog so accessibility doesn't become a budget problem.
No Accessibility Expertise Required
Even with a Chief IT Accessibility Officer at the state level, most Massachusetts agencies don't have WCAG or PDF/UA specialists on staff. CASO Comply handles structure tagging, alt text, reading order, and metadata automatically so your team can meet the standard without specialized training.
How CASO Comply Helps
A complete solution for Massachusetts document accessibility — from discovery to remediation to ongoing compliance.
SiteScan Document Inventory
Automated crawling of your web presence to identify PDFs, Word documents, and spreadsheets. Free scan covers up to 25 pages — contact us for a full-site audit.
Automated Remediation at Scale
AI-powered remediation processes thousands of documents per day. Structure tagging, alt text generation, reading order correction, and metadata cleanup — all automated.
Certificate of Compliance
Every remediated document includes a compliance validation report with before-and-after scoring. Level 3 (Full Remediation) documents receive a Certificate of Compliance for audit and procurement purposes.
Ongoing Monitoring
Stay compliant with ongoing monitoring. Our Docker Agent auto-monitors your document directories and processes new files automatically. Run SiteScan on demand to catch new documents published to your website.
Affordable Compliance
Starting at $0.30 per page — up to 95% less than traditional manual remediation.
Frequently Asked Questions
When is the ADA Title II compliance deadline for Massachusetts?
Entities serving populations of 50,000 or more must comply by April 24, 2026. Smaller entities have until April 26, 2027. These federal deadlines apply to all Massachusetts state and local government entities.
What does Massachusetts require for document accessibility?
Massachusetts requires digital accessibility through its Enterprise Digital Accessibility Policy, backed by MGL Chapter 7D (EOTSS Authority). The state has a Chief IT Accessibility Officer and ties capital funding to accessibility compliance. In addition, the federal ADA Title II rule requires WCAG 2.1 Level AA for all web content including posted documents.
How much does PDF remediation cost?
CASO Comply offers three remediation levels starting at $0.30 per page — up to 95% less than traditional manual remediation. Volume pricing is available for large document libraries.
Can you handle large document libraries?
Yes. Our automated pipeline processes most documents in under a minute. We routinely handle libraries of thousands of documents for government agencies and higher education institutions.
Start Your Massachusetts Compliance Assessment
Find out how many inaccessible documents are on your website. Our free SiteScan identifies every PDF and document that needs remediation.
Schedule a Compliance Assessment