Solutions for Government
PDF Accessibility Compliance for Government Agencies
The DOJ's final rule on ADA Title II digital accessibility is here. Every PDF, document, and digital asset on your government website must meet WCAG 2.1 AA standards — or face penalties starting at $75,000 for first violations and $150,000 for subsequent violations. CASO Comply remediates your documents starting at just $0.30/page.
The Deadlines Are Set
The DOJ published its final rule on April 24, 2024. Compliance deadlines are based on population size.
23 Days Remaining
April 24, 2026
State and local governments serving populations of 50,000 or more
This deadline is approaching. Act now to ensure compliance.
390 Days Remaining
April 26, 2027
State and local governments serving populations of under 50,000
This deadline is approaching. Act now to ensure compliance.
What Digital Content Is Covered
Title II applies to all digital content and services offered by state and local government entities, including public school districts (K-12).
- Public-facing websites and web applications
- PDF documents published on government sites
- Microsoft Office documents (Word, Excel, PowerPoint)
- Third-party content hosted on government domains
- Mobile applications and digital kiosks
- Video and multimedia content
The Cost of Non-Compliance
ADA violations carry real financial and legal consequences for government agencies and their leadership.
DOJ Investigations
The Department of Justice actively investigates state and local governments for digital accessibility violations under Title II.
Financial Penalties
$75,000 for a first violation and $150,000 for subsequent violations, plus attorney fees and remediation costs.
Private Lawsuits
Citizens can file lawsuits under the ADA for inaccessible digital content. Settlements regularly exceed six figures.
Reputational Damage
Public records of non-compliance erode constituent trust and can become a political liability.
How CASO Comply Helps
A complete solution for government document accessibility — from discovery to remediation to ongoing compliance.
SiteScan Document Inventory
Automated crawling of your entire web presence to identify every PDF, Word document, and spreadsheet. Know the full scope of your compliance gap in hours, not months.
Automated Remediation at Scale
AI-powered remediation processes thousands of documents per day. Structure tagging, alt text generation, reading order correction, and metadata cleanup — all automated.
Compliance Validation & Certification
Every remediated document receives a compliance validation report with before-and-after scoring. Level 3 (Full Remediation) documents receive a Certificate of Compliance. Audit-ready documentation for DOJ inquiries.
Ongoing Monitoring
New documents are scanned automatically as they are published. Stay compliant as your content library grows.
Built for Government
CASO has served government clients for over four decades. We understand procurement, compliance requirements, and the stakes involved.
- SOC 2 Type II certified
- HIPAA compliant processing
- NYSID contract holder
- Active government contracts across New York State
- 30+ years of document management experience
- Dedicated government account team
- K-12 school district remediation programs
Deadline Support
Whether your deadline is April 2026 or April 2027, we have options to get you compliant on time.
30-Day Priority Program
Accelerated remediation for agencies approaching their compliance deadline. Dedicated team, priority processing, and weekly progress reports.
Emergency Compliance Sweep
Full document inventory, triage by priority, and rapid remediation of your most critical public-facing documents first.
Readiness Assessment
Comprehensive audit of your current document accessibility posture with a clear roadmap to full compliance before your deadline. See our ADA compliance checklist to get started.
Document Triage
Prioritize remediation by document visibility, usage, and compliance risk. Focus resources where they matter most.
Official Resources
Frequently Asked Questions
What documents need to be accessible under ADA Title II?
All digital content including PDFs, Word docs, Excel, PowerPoint. Applies to all currently published content.
What are the penalties for non-compliance?
$75K first, $150K subsequent, DOJ enforcement, lawsuits, loss of federal funding.
How much does government document remediation cost?
$0.30/page Standard, $1.80/page Enhanced, starting at $12/page Full. Volume pricing available.
Can you handle thousands of documents?
Yes, under a minute per doc, routinely handle 5,000-50,000+ document libraries.
Do documents stay on our servers?
Docker Agent keeps docs on your infrastructure. Also Cloud API and Enterprise options.
Start Your Compliance Assessment
Find out how many inaccessible documents are on your website. Our free SiteScan identifies every PDF and document that needs remediation.
Schedule a Compliance Assessment